I’m impressed by the professionalism and customer focus at this dealership every visit. Jewel has been a great help and I would recommend her to anyone shopping for a new car.
Recently I brought my car in for a small issue. Gordie Tam, the manager, Marc Campbell, the service adviser, and Jewel Dong, the salesperson, all got involved and took care of us and my car. I was very satisfied and would definitely go back to Star Motors for another service.
Great price, great services, I love my car amazing Benz. If you want to buy a Mercedes Benz in Ottawa, come this place and look for Jewel, and Cara. She is very helpful and knowledgeable, the best sales person I ever deal with!Car wash is amazing for customer service
Thank you to every body at service especially Cara who took excellent care of me
I have owned several Mercedes from different dealerships.My most recent buying experience with Mike Kolanjian at Star Motors was outstanding.Mike is personable and knowledgeable and was able to efficiently source the type of vehicle I was looking for.I am very happy with the overall service I received from Mike and the dealership.
I visited both the M-Benz showrooms in Ottawa. The difference between the Ottawa East end St Laurent and the Hunt club showroom was like night and day. At the East end the Saleman (Masaku) refused to let me test drive the vehicle, with the salesman saying that we only allow serious buyers to test drive it! I called back a few days later to rebook with another salesperson and either the call dropped or they cut me off. The operator absolutely had all my contact details etc. yet no one bothered to call me back to date.On the other ...
Mike provided me excellent service buying my first Mercedes. He was so genuine and helpful. He listened to my needs and price point and was able to find me a vehicle that perfectly suited them, making the process fast and efficient. I highly recommend Mike and Star Motors in general!
Hello Frank!Thank you for your four star review! We glad to see you had a great experience at our dealership. Should you require further assistance, please do not hesitate to contact us at 613-737-7827!Sincerely,JoshuaSocial MediaStar Motors
Great experience dealing with Star motors so far. We worked with Michael from sales and he is patient and knowledgeable sales man making the car purchase process smooth and easy
Shout out to the Service Team at Star Motors of Ottawa!!Stopped in for an unscheduled visit as the shop opened at 8am on a Saturday morning to have them take a look at a wheel lug bolt that I had stripped in changing over to my winter tires.I expected to have to wait for an opening to get my car into the shop, but instead the Service Advisor had a Tech came out and take a look. (Sorry I missed your names!)He came out with tools in hand and had the stripped lug bolt out and replaced ...
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