Customer Testimonials
Great experience since day one. Sal from sales and JP from the business office provided exceptional customer service and explained the ins and outs of the car. It has been a year and the service department has been amazing. Gordie, thank you! You have a great team in the service department.
Pleasant experience dealing with Star Motors,,, the team was knowledgeable, helpful, and courteous. They will find what your looking for, and their ultimate bottom line is your satisfaction. Special thank you to JP and Sal for their superb service! Strongly recommend!
Always a fun and pricey visit!
Buying a car from Star motors is a complete experience of success from the very begining until the end. Salah is a very experienced and competitive salesman. He treated me as family and made me feel confident about the purchase I was about to make. No doubts , no concerns, information at any time infront of me. This is what we all look for when we purchase a new reliable car.From the manager Kass Moussa to Jean Pierre and all the people at Star motors deserve a big "Bravo" keep on the good job. I would recommend my family and friends to them.If you ever dedide to go to star motor; ask for Salah Gdiha, no boubt he is the best.
I got my car delivered from Regina MB shop to here. The staff are professional and helpful, especially Patrick. It’s an excellent experience.
I recently experienced an issue with my C300 which required a diagnostic and a subsequent repair. I had the pleasure to meet Marc Campbell, who is a phenomenal service advisor. Marc is personable, polite, professional, and he provided me with an accurate timeframe as to when to expect my car to be ready. Despite moving from Kanata to Orleans in the coming weeks, moving forward, my mercedes will exclusively be serviced and repaired (if needs be) at Star Motors of Ottawa!
Let me start by saying that this was my first experience with Star Mercedes! I’ve had numerous BMW’s and decided to purchase a Mercedes. The experience from the beginning was 5 star service! Sal my rep was amazing to deal with he even picked me up from the BMW dealership after I dropped off my car there. My car had just arrived and was not ready for delivery so Salah arranged a loaner for me to drive. I also had had the pleasure of dealing with wissam for the financing and he basically did everything for me and made the process effortless and a pleasure to go through. Last but not least Chloe gave me an introduction to my new car! She is very knowledgable about everything in the car and how it works. it made it very easy to drive off and enjoy my new car! Especial thanks to these 3 people and the whole Star Mercedes team for making this experience amazing!
Very happy with the service at star motors of ottawa,from Gordon at sales to Mony the delivery specialist, beautiful facility. These guys take pride in the work they do. Great job. Adding to this review is a return trip for servicing my C300, I dealth with Marc Campbell, and Gordie Tam in service, These Guys were very professional and honest in the work require. Thanks,
Could not have been more professional and helpful. Would recommend highly. Especially Steve on the Social media page and Gordon in preowned vehicles.
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