Customer Testimonials
Called this morning to book an appointment for my C300. Call was taken by Jessica is service. Very helpful and professional.
Walked into Star Motors, beautiful atmosphere and friendly staff. I spoke to Jessica who was very prompt and helpful with my issue and had it dealt with in a timely fashion. I would recommend Star motors every time, I will for sure be returning here.
Spoke with Jessica in service regarding servicing my vehicle - very pleasant and informative, will definitely be bringing my vehicle here for service from now on.
I live in the Kitchener-Waterloo area and came across a great used vehicle that Star Motors had listed on Auto Trader. I got in touch with them and the process went very smoothly, especially considering we had to make all arrangements remotely. I travelled by train to Ottawa and they sent someone to pick me up from the train station. They had me in and out of the dealership very quickly so I could make the 5-6 hour drive home. There was a bit of a miscommunication and I noticed a discrepancy in the paperwork when I arrived at home. I contacted my sales rep Gord, and he continued to be extremely helpful and made it right and very quickly. Thanks Gord and the Star Motors team for making my car buying experience a great one! If you are in the Ottawa area, please call Gord for your all your vehicle needs.
George is a lovely sales person. He was knowledgeable and explained pricing and features to us very well. Friendly and funny and offered a really great price.
I’m so happy with the service that i got and specially the AMG specialist patrick he was very informative and professional he knows what he’s doing, I bought my car a week before i had a flat tire he didn’t only help me go through the first class protection plan process he also gave me advises and informed me more about the car that i have and the engine and what features it has it was like a free informative session thanks Patrick. I highly recommend this dealership specially if you own an AMG
Sal - I'm once again a repeat customer to Star Motors, and just purhcased my 3rd Mercedes-Benz. We purchased the GLE 43 AMG last Saturday from Sal, and once again Sal knocked it out of the park! My experience with him was second to none from the start of negotiations to the very end of the transaction.He even followed up with me days after to ensure my garage door was opener was setup on the vehicle...now that's service.Once again our experience with Sal went above and beyond, and he made my deal happen having my best interests entire process.Ladies and gentlemen, I want to introduce you to literally the best salesman in the business Sal Ghadie :)...I urge anyone reading this review...if you're ever looking for a Benz, you need to see Sal without question!---------------------------------------------------------------------------------------------------------------------JP Guay - This is my 2nd time dealing with JP Guay. Just when you think he can't do any better than the first time...bam he goes above and beyond and tops the service charts to new levels!My experience with JP has been class A service and there is a reason why he's one of the best in the country. Keep up the amazing work!----------------------------------------------------------------------------------------------------------------------Once again this experience has been nothing less than amazing, and whatever you guys are doing, just keep doing it!STAR MOTORS staff rock!
STELLER service by Sal Ghadie!! From the minute we walked in to handing off the car, he is friendly, to the point and super knowledgeable. He took his time in entertaining all our questions and in helping us figure out exactly what we need and are comfortable with.If you ever visit this dealership, ASK FOR SAL!!- Diana M.
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