Careers

Careers with Star Motors of Ottawa Mercedes-Benz

We are always looking for employees to help us continue our legacy and provide the ultimate Mercedes-Benz experience for all of our customers. Our valued employees are the foundation for the outstanding reputation that has come to define us. Please feel free to contact us so that we may keep you in mind for future opportunities.

We are always looking for qualified:

  • New vehicle sales consultants
  • Used vehicle sales consultants
  • Service technicians
  • Service valets/porters
  • Accounting/Administrative personnel
  • Lot attendants

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Star Motors of Ottawa is “Ottawa’s original Mercedes-Benz dealer” with three generations of commitment to Mercedes-Benz customers spanning 62 years.

Our state-of-the-art facilities and equipment, combined with a staff that is focused on the highest level of customer service, ensure an efficient and pleasant Mercedes-Benz experience.

We are always looking for employees to help us continue our legacy and provide the ultimate Mercedes-Benz experience for all of our customers. Our valued employees are the foundation for the outstanding reputation that has come to define us.

We are currently looking for a Vans Specialist to join our team!

Job Description:

Reports to: Commercial Vans Manager, Sales Manager, General Manager

Job Summary:

To assist in the growth of the Commercial Vans Division (Mercedes Benz Sprinter and Metris) through planning and implementing marketing strategies, sales and the resulting sales-related administrative work.

Ideal Candidate:

Outgoing and enthusiastic, comfortable meeting potential customers outside of the dealership. Able to generate quality leads through prospecting. Think outside the box to develop exposure for the brand.

Primary Responsibilities:

  • Assist in developing and implementing a marketing plan/sales strategy which may include mailings, promotional events, offsite visits etc.
  • Meet with potential customers both at the dealership and away from the dealership, present Vans product in a knowledgeable and professional manner.
  • Help determine solutions for customers through a consultative sales approach.
  • Help potential customers select model most suited to their needs.
  • Provide clear effective quotes/proposals to customers when required.
  • Keep up to date on Vans product changes as well as competitors’ products. Be aware of changing market conditions.
  • Aid in resolving customer problems & issues.

Qualifications:

  • Excellent communication skills, both written & oral.
  • Experience in Business to Business Sales with the ability to understand how a variety of businesses operate.
  • Goal/results-oriented, ability to work independently & as part of a team.
  • Effective time management skills as well as problem-solving skills.
  • Experience in Commercial Vehicle and/or Automotive Sales an asset.
  • Excellent customer service skills.
  • Must have a valid Drivers License.
  • OMVIC License an asset (must be able to qualify for an OMVIC license)

Job Type: Full-time

please email your resumes to Phil Brown at pbrown@starmotors.ca

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Star Motors of Ottawa is “Ottawa’s original Mercedes-Benz dealer” with three generations of commitment to Mercedes-Benz customers spanning 62 years.

Our state-of-the-art facilities and equipment, combined with a staff that is focused on the highest level of customer service, ensure an efficient and pleasant Mercedes-Benz experience.

We also help you maintain the value of your Mercedes-Benz with our Service and Parts Centres. Star Motors of Ottawa takes care of its customers, offering comprehensive services and earning your trust.

We are always looking for employees to help us continue our legacy and provide the ultimate Mercedes-Benz experience for all of our customers. Our valued employees are the foundation for the outstanding reputation that has come to define us.

The Service Manager will oversee the service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service with a sales-minded attitude while developing lasting customer relationships.

Service Manager Job Duties:

  • Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out
  • Displays extensive working knowledge of industry standards and practices, including product details and company services offered
  • Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally
  • Assists with or performs administrative tasks
  • Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations
  • Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency
  • Resolves service desk problems and improves current service desk methods to increase productivity and customer service
  • Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
  • Regularly audits work being done and the customer service that’s provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly
  • Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure the highest quality of work

Please email your resume to gtam@starmotors.ca

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Job Description

Star Motors of Ottawa is “Ottawa’s original Mercedes-Benz dealer” with three generations of commitment to Mercedes-Benz customers spanning 62 years.

Our state-of-the-art facilities and equipment, combined with a staff that is focused on the highest level of customer service, ensure an efficient and pleasant Mercedes-Benz experience.

We are always looking for employees to help us continue our legacy and provide the ultimate Mercedes-Benz experience for all of our customers. Our valued employees are the foundation for the outstanding reputation that has come to define us.

We are currently looking for an experienced part-time receptionist to join our team!

We are looking for:

  • Outgoing and friendly personality
  • Strong ambition, motivation, and leadership
  • Exceptional phone etiquette and professionalism at all times
  • Excellent attention to detail and organization
  • Ability to multitask in a busy environment and efficient time management
  • Initiative and drive without direction or supervision
  • Exceptional people skills and social skills
  • Punctuality

JOB DESCRIPTION:

  • Greet all customers with an unmatched level of customer service
  • Provide support to other departments, assist with all clerical duties
  • Answer phone calls professionally and politely
  • Assist guests by offering hospitality while waiting in the customer lounge
  • Assist guests with any questions they may have
  • Serve as a liaison between guests and Sales / Service
  • Enter files for new & used cars; garage registry and dealer trades
  • Data entry, courier pick-ups, taking messages, scanning
  • Directing leads to appropriate sale’s person
  • Provide administrative services for the department as needed

SKILLSET:

  • Previous experience in the Automotive Industry would be an asset
  • Must have excellent organization skills
  • Exhibit effective verbal and listening communication skills
  • CDK (ADP) and ONE EIGHTY experience preferred
  • Call center experience preferred
  • Proficiency with Microsoft Word, Excel and Outlook
  • Proven ability to prioritize multiple tasks and follow-up consistently;
  • Must have a flexible schedule including the ability to work a full-time schedule including mornings and evenings, Monday through Saturday.
  • Must have a valid Driver’s License

please email your resume to cleduc@starmotors.ca

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Current Positions:

Position: Sales Consultant

As a key member of Star Motors of Ottawa, the Sales & Leasing Consultant brings to life Mercedes-Benz Driving Excellence Experience. This position reports to the Sales Managers and is responsible for managing all aspects of the Sales process from the point the customer walks into the dealership to the point of sale and beyond where the Sales Consultant will be passionate about building an ongoing relationship with the customer with the objective to create Brand loyalty.

The Sales Consultant is an expert listener and is a master at executing each process within the Sales cycle. The Sales Consultant is results-oriented and has an eagle eye for “the details”. They continually work at becoming a Product Knowledge expert and strive to provide each customer with a personalized retail experience. The Sales Consultant is focused on achieving sales targets and utilizes the tools provided to them to assist them in their mission (such as ongoing training). As a team player, the Sales Consultants strives to develop collaborative relationships throughout the dealership.

Remuneration and benefits are commensurate with business experience and skill sets. Bilingualism is an asset but not essential.

Job Type: Full-time

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