In-Dealership Safety Processes

Below are a list of specific Star Motors in-dealership safety processes we practice daily. 

SERVICE CHECK-IN PROCESS

• Porters greet the clients in the service drive-through
• Steering wheel and seat covers are then installed
• Advisor then calls client to confirm everything on the work order and pricing

MANDATORY IN-DEALER EMPLOYEE PRACTICES

• Make sure to wash hands regularly with warm water and soap, for at least 20 seconds
• Avoid direct physical contact with others (shaking hands)
• Must keep physical distancing, at least 2 meters or 6 feet away from others; avoid group gatherings and meetings
• Sanitize personal / workspace with disinfectant spray
• Use a Kleenex / paper towel to cover your mouth when sneezing / coughing, sanitize hands right after
• Business casual work attire, easy to wash clothing (no tie required)

ENHANCED SERVICE DEPARTMENT PROCESSES

• Customer vehicle steering wheel & seat covers installed
• Debit machines sanitized after each use
• Less than 8 people in lunch room at a given time

ENHANCED COLLISION CENTRE PROCESSES

• Customer vehicle steering wheel & seat covers installed
• Debit machines sanitized after each use
• Sublet work done outside of building
• Parts deliveries dropped outside of building
• Staff member log sheet for interactions

ENHANCED PARTS DEPARTMENT PROCESSES

• Debit machines sanitized after each use
• Outside envelopes for supplier invoicing
• Sublet work done outside of building
• Parts deliveries dropped outside of building
• Door bell system in place to limit inside department traffic

Out-of-dealer Contact Options

We remain available and at your service to answer whatever inquires you may have via:

• Website Chat 24/7
• Dealer Phone: (613) 737-7827
• SMS / Text: (613) 742-8376
• Email: [email protected]
• Website Contact Form
• Social Media (Facebook or Instagram)