REMOTE SERVICES

Remote Start³ ●

Start your vehicle’s engine remotely, and automatically heat or cool the cabin to your last climate control setting.

Remote Door Lock & Unlock ●

Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.

Remote Retrieval of Vehicle Status ●

View the latest data from your vehicle, including mileage, fuel level, tire pressure and more.

Point-of-Interest Download ●

Send an address from your phone directly to the COMAND navigation system in your car. When you get to your car, you can start navigating right away, or save the address to your head unit.

Programming of Charging Settings and Pre-entry Climate Control (EV) ●

For hybrid and electric vehicles, view your charging status and activate climate control remotely.

Personalization ●

Adjust your in-vehicle settings such as ambient lighting, mirror folding, acoustic lock, easy entry, and more.

VEHICLE MONITORING SERVICES

Vehicle Tracker ●

View the current location of your vehicle on a map using your smartphone or computer.

Parked Vehicle Locator ●

Never forget where you parked again. See your vehicle’s location within a one mile radius, and get walking directions to it.

Geofencing ●

Set up a virtual boundary through the Mercedes me connect Portal, and be notified when your vehicle enters or exits that defined area.

NAVIGATION SERVICES

Live Traffic Information⁴

View live traffic information and optimized route guidance on your vehicle’s navigation.

Car-to-X Communication⁴

With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions.

Fuel & Charging Stations with Pricing (EV)⁴

When viewing your navigation, Mercedes me connect will display gas and charging stations on the map with helpful information like prices, fuel type, hours of operation and more.

Route Planning (EV)⁴

Calculate your route based on your vehicle’s remaining range and the charge stations along the way.

Parking Points-of-Interest⁴

Need parking? View parking facilities near your location, along with current availability and prices.

Online Map Updates⁴

Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit.

Weather Overlay4

Have the option to view location-specific weather and temperatures within your navigation map.

Predictive Navigation⁴

Based on your completed trip data and habits, the Mercedes me app suggests a selection of likely destinations, which you can send to your vehicle with just a click.

^● Included in the Mercedes me connect app

_{3. Remote Start not available on SLC, SL and AMG GT models.}

_{4. Only available on models with NTG 5.5 and later.}

Maintenance Management

Get reminders of upcoming service, and book an appointment with your preferred service dealer.

Telediagnostics

With any vehicle, wear and tear is bound to happen. Be notified if your car is in need of servicing or a certain part needs to be inspected.

Accident Recovery

If you’re ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.

Breakdown Management

In the event of a breakdown, your vehicle data and position will be relayed to the Roadside Assistance Center for immediate assistance.

Remote Vehicle Diagnostics

Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.

Software Updates

Get the latest software installed over the air, so your vehicle is optimized with the most current information from Mercedes-Benz.

Mercedes-Benz Concierge Service²

Customers with an active subscription to the Mercedes me connect Concierge Service can access a 24/7 assistant who will happily assist them with travel accommodations, reservations, purchases, important reminders, questions, or almost any other request.

Turn-by-Turn Assistance²

Have a Mercedes-Benz Concierge provide turn-by-turn assistance to guide you to your destination.

Agent-Assisted POI Download²

Have a Mercedes-Benz Concierge send an address directly to your in-vehicle navigation.

_{^2. Concierge Services complimentary for 1 year for E-Class, GLE, GLS, CLS, SL, S-Class, G-Class, AMG GT, and AMG GT 4-door Coupé.}

In-car Wi-Fi

Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet.

TuneIn® Radio

Access TuneIn® Radio using your vehicle’s head unit to surf between 70,000 live radio stations from around the globe. Search by artist or song, and explore categories like music genres, talk radio, sports and more.