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Star Motors of Ottawa Mercedes-Benz

Gordie Tam demonstrated exceptional customer service.

Mathieu Lacroix (Service Advisor) responded to my dire situation and got me on my way on in the few remaining working hours of this holiday weekend. Thankful... Stan C.

My service last week with Cara was perfect. My Mercedes Benz GLC 300 was well repaired and well cleaned. I alway value the washing service because it is so far a kind of service that was never been offered to me by another company. I hope to be served the same way next time I need service. During my previous service I was not happy cuz my MB was not washed and I had to spend more time on waiting for a car that was not even clean. But this time it was very cool to see inside and out side. ...

Mathieu Lacroix at Star Motors is the Service Advisor you want to ask for. He communicates exceptionally well, was prompt, on time and within the quote he put in writing. If you want to deal with an exceptional leader in his field, ask for Mathieu.

First time at Star Motors! Made a car appointment for a brake light. Service advisor came to the car in the bay, took out the bulb, went to the parts desk, got a new bulb...came back and replaced the bulb and that was my visit. 5 minutes in and out. All I had to pay for was the bulb (7 $) in which the debit transaction took longer than the bulb replacement. Never experienced such a thing. Excellent, friendly and super efficient service. Highly recommended.

Great service, Great Guys!!! Very pleasant experience with George, Adam, Sam and Kelvin. Keep it up!

good experience to buy a second hand car in here, seller service me name George who is very nice and friendly.

Very nice place and friendly staffs. George from sales helped me to pick up the correct car for me and Josee from finance department also provide us the very useful advises. Highly recommended.

Kevin Vachon, one of the delivery specialists was a great help today when I received my GLB250. He answered all of my questions clearly and took his time showing me the different features!

Worked with George and Sam. Helpful throughout the process