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Star Motors of Ottawa Mercedes-Benz

I wish to express my deep appreciation to Sal, Kass, Sam and Mony of Star Motors of Ottawa. They provided outstanding service during the last few months of these "COVID-19 times of uncertainty" in the process of obtaining a new leased vehicle for me -- a vehicle in high demand. The process ended with great success this past week. My thanks go out to the "Star Motors of Ottawa Sales & Leasing Team."

Best place to take care of my Mercedes Benz

As we were experiencing tire issues on our road trip to Montréal. We discovered that we had a screw in our tire. We immediately called Star Motors and they told us to make our way over to their dealership. Once we arrived we were greeted by Charif Mazari. He quickly addressed the issue and made arrangements to get us in and out as soon as possible. Overall, the service was excellent and efficient. Charif saved the day! Thanks you Charif:)

Excellent service, sincere advise and really putting the customer at the heart of the process. Special thanks to Salah, Sam, Kas and Mony for everything. Highly recommending to deal with them.

I had mixed experiences with stars' service department as I had to drop by for about 7 or 8 times over the past two years and a half. First I got to deal twice with Charif recently and it was truly a five star experience. Extremely satisfied. Had it not be Charif this would be far from a 4 star review. While the dealer associates are typically very nice. However there are always some hiccups. For instance I had a flat last fall. The service advisor made me change both of my rear tire for almost a grand. Turns out it wasnt a ...

Recently purchased a GLC300, good service, good deal. Good sales: Jewel ~

I have purchased 4vehicles from Star motors of Ottawa. Salah Phil and kas were very professional,knowledgeable and highly motivated. They were very helpful friendly staff. Let's not forget the Financing Sam who made every transaction and delivery easy and quick. I would definitely recommend these guys for anyone's looking into buying or financing a vehicle. Again big Thank you guys.

No one likes bringing a car in for service. However, the folks at Star Motors certainly make the experience very smooth and friendly. The notifications via text are a nice touch. The location is also convenient as there are options near by for food and shopping as you wait.

We purchased a 2014 Ford F150 today from these folks. Our salesman George and Sam from financing were so personable, friendly, and honest. Even though we were buying a used vehicle from them not once did we feel like we were any less of an important customer then anyone else buying a brand new Mercedes. I highly recommend them. It was a pleasure.