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Star Motors of Ottawa Mercedes-Benz

Recently I had my 2017 Mercedes C45 serviced there and I couldn’t be happier. Marco and Trever at Service were super helpful. Thank you Marco and Trever!

I have taken my vehicle in for service multiple times here and the service has been nothing less than outstanding. Everytime the vehicle is washed and last time I noticed that my mats were washed and seats were vacuumed. It's always the little things and star motors has always delivered!

Super cool service. They repaired my 2017 Mercedes benz GLC 300 and after all done, they deeply washed it yet I did not ask that. That’s was simply the coolest customer care I ever experienced. I loved they way they interact with customers to understand their needs. Thank you Mr. Marco, you have been my best customer care. I liked your generosity and smile. You are really humble and that’s one of the best side of your personality. I wish everyone can experience the best service you offered to me. Looking forward to meet you in the future. I could ...

I had the best experience at starmotors. Definitely recommend! Going into the dealership I was very stressed because I was purchasing my first car and this was something new to me. Im very picky so i wanted something very specific with a specific budget. Sal did an amazing job at finding my dream car and he and Adam made sure to stay within my budget. Everyone was great, they made sure this shopping experience was enjoyable and stress free! Thank you to everyone that helped! Sal, Adam the sales manager, Sam the finance manager and Kevin for taking the time ...

I’m impressed by the professionalism and customer focus at this dealership every visit. Jewel has been a great help and I would recommend her to anyone shopping for a new car.

Recently I brought my car in for a small issue. Gordie Tam, the manager, Marc Campbell, the service adviser, and Jewel Dong, the salesperson, all got involved and took care of us and my car. I was very satisfied and would definitely go back to Star Motors for another service.

Great price, great services, I love my car amazing Benz. If you want to buy a Mercedes Benz in Ottawa, come this place and look for Jewel, and Cara. She is very helpful and knowledgeable, the best sales person I ever deal with! Car wash is amazing for customer service

Thank you to every body at service especially Cara who took excellent care of me

I have owned several Mercedes from different dealerships. My most recent buying experience with Mike Kolanjian at Star Motors was outstanding. Mike is personable and knowledgeable and was able to efficiently source the type of vehicle I was looking for. I am very happy with the overall service I received from Mike and the dealership.

I visited both the M-Benz showrooms in Ottawa. The difference between the Ottawa East end St Laurent and the Hunt club showroom was like night and day. At the East end the Saleman (Masaku) refused to let me test drive the vehicle, with the salesman saying that we only allow serious buyers to test drive it! I called back a few days later to rebook with another salesperson and either the call dropped or they cut me off. The operator absolutely had all my contact details etc. yet no one bothered to call me back to date. On the other ...

Mike provided me excellent service buying my first Mercedes. He was so genuine and helpful. He listened to my needs and price point and was able to find me a vehicle that perfectly suited them, making the process fast and efficient. I highly recommend Mike and Star Motors in general!

Had my vehicle serviced once again by Star Motors and Pat always takes the absolute best care of us!!! I will never deal with another person other than Pat as his attention to detail is incredible and over the top! I have had a few issues this year and honestly he always makes sure I am taken care of and efficiently! Thanks Patrick for always going above and beyond!!!

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We had a problem, A major problem, it was resolved and reoccurred. Star Motors stuck by us, worked with Mercedes Canada and make things right. I would like to thank the whole team but especially Trevor Button who was our main contact. Trevor and Star Motors did everything that we hoped they would do. Provided us with a brand new car as a loaner, repaired our car perfectly and return it spotlessly clean from bumper to bumper. All of this on a 2009 smart car, first class service from a first class dealership.

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Made buying a car easy and stress free, Star Motor gave the best customer experience and I would definitely recommend others to come and visit this dealership. Sal and Adam worked very hard to ensure that I would get the right vehicle for my needs. Jean Pierre Guay explained the finance side and added some great add ons which will give me a great peace of mind. The delivery was conducted by Chloe who explained the App Mercedes me she had it all ready for me to setup email sent prior to me walking in. Overall such a smooth experience ...

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I wanted to update my previous bad review. Trevor Button got involved and there was an immediate change in attitude. He appoligized and took responsability for the dealership. Took the car back and made it right. What more can I say, as long as he is there we will be happy to deal with Star Motors.

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Had my c300 in for repair to the eco start stop function . The work took some time but the communication was great,the work performed under the hood and in the vehicle was clean and professional.

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