English / Français

Mercedes me connect

For 2019 and newer models, the latest technology from Mercedes-Benz puts you and your vehicle at the center of it all. Visit Star Motors of Ottawa Mercedes-Benz and Download the app now to activate your services today.

Connect Services

Complimentary for 3 years

Connect Services

The link between driver and vehicle

Monitor your vehicle and take action using the Mercedes me connect app. Whether you’re preparing for a trip using Remote Start or enjoying peace of mind with Vehicle Tracker and Valet Protect, these services make owning a Mercedes-Benz even more enjoyable.

Services include:
  • Remote Start and Remote Door Lock/Unlock
  • Remote retrieval of vehicle status
  • Vehicle Tracker
  • Geofencing
  • Live Traffic Information
  • Online Map Update
See full list of features below.

Assistance & Support

Complimentary for as long as your vehicle’s technology is supported

Assistance & Support

A helping hand at every turn

The assistance features from Mercedes me connect allow you to hit the road without reservation. State-of-the-art technologies keep you safe inside your vehicle and informed when you’re not.

Services included:
  • Maintenance management
  • Breakdown management
  • Accident recovery
  • Telediagnostics for improved servicing
  • 24/7 emergency call services1
  • Information Call and me Call services
See full list of features below.

Concierge Service

1-year complimentary trial on select models

Concierge Service

A top-notch luxury experience

With Mercedes me connect, owning a Mercedes-Benz becomes even more satisfying. Enjoy access to a Mercedes-Benz Concierge, your personal assistant who can help with reservations, tickets, travel arrangements, and more.

Services included:
  • 24/7 Mercedes-Benz Concierge Service5
  • Turn-by-Turn Assistance5
  • Agent-assisted POI download5
  • Assistance via the in-vehicle call button6

In-car Wi-Fi

30-day complimentary trial

In-car Wi-Fi

Because the drive is just the beginning

With the entertainment features from Mercedes me connect, you may never want to exit your vehicle. In-car WiFi lets you and your passengers surf the web at any time, while TuneIn® Radio offers thousands of stations, playlists and podcasts to soundtrack your journey.

Services included:
  • Wi-Fi Hotspot
  • TuneIn® Radio

The Mercedes me connect App

The <em>Mercedes me connect</em> App
The Mercedes me connect app gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Start to Vehicle Tracker. Download the app now to take full advantage of your Mercedes me connect services.

Available on iOS and Android

Full Feature List

Discover all of the features available with Mercedes me connect.

Customer Support

Contact us to activate the available services in your vehicle.

Contact Us

Star Motors of Ottawa Mercedes-Benz 45.335831, -75.720606.