Service Centre

Vehicle Servicing

Our investment in your vehicle extends well beyond the showroom floor.

When it comes time to service or repair your vehicle, it is important to always return to our Mercedes-Benz service department. Here you can be sure that you have a qualified, factory-trained and experienced technician working on your vehicle. This, along with us using only Mercedes-Benz Genuine Parts and recommended fluids will help ensure your vehicle provides years of driving enjoyment.

Maintenance

Vehicle maintenance is more than just an oil change. With each maintenance visit, one of our Mercedes-Benz factory-trained technicians will inspect key components of your vehicle throughout the engine compartment, interior, exterior, underside, wheels, brakes and trunk. Depending on your vehicle’s specified interval, additional services will be required such as replacing your air filter, fuel filter, coolant or transmission fluid.

For more information on specific services, please refer to the service booklet included in your vehicle or contact us to speak to an associate.

Prepaid Maintenance

At Star Motors of Ottawa Mercedes-Benz scheduled maintenance is tailored for you. Drive with confidence knowing that your Mercedes-Benz service schedule is thoroughly followed at our Mercedes service centre. Prepaid maintenance offers additional savings compared to pay-as-you-go and is available for most Mercedes-Benz models at the time of purchase, or any time before the first scheduled maintenance visit.

Mercedes-Benz Prepaid Maintenance offers further peace of mind: your vehicle’s factory scheduled maintenance will be followed, its warranty maintained, and all work will be performed by one of our highly skilled technicians using the latest diagnostic tools, and Mercedes-Benz Genuine Parts in our Ottawa service centre.

Learn more about Prepaid Maintenance.

Extended Limited Warranty

Your Mercedes-Benz is engineered to bring you years of driving pleasure. With this in mind, if you plan to drive your vehicle beyond its four-year/80,000-km new vehicle warranty, then a Mercedes-Benz Extended Limited Warranty might be right for you.

Extended coverage is available for up to seven years or up to a 160,000-km maximum, whichever comes first. And if you change your mind and decide to sell or trade in your vehicle during this period, an Extended Limited Warranty can help retain and increase the resale value of your Mercedes-Benz.

SmallRepair

In many cases, minor damage to your vehicle can be fixed with very little fuss – and without replacing entire parts. With Mercedes-Benz SmallRepair, we offer you the opportunity to quickly eliminate smaller dents in the sheet metal panel, cracks in the windshield, or damage to the bumper quickly and to Mercedes-Benz standards*. Your repairs might even qualify for special pricing with our ever-changing service specials.

*SmallRepairs are assessed on a case by case basis. Please speak to your Service Advisor for details.