Mercedes-Benz Star Motors of Ottawa
400 W Hunt Club Rd, Nepean, ON, K2E 1B2
613 737-7827

J.D. Power 2026 Dealer of Excellence Gold Emblem26 j d p d o e emblem

An Unmatched Commitment to You

"Star Motors of Ottawa is certified by J.D. Power as a 2026 Dealer of Excellence for providing an outstanding sales experience."

At Star Motors of Ottawa, we hold ourselves to the highest standards of luxury and service. This rare certification reflects our dedication to treating every client with respect, transparency, and absolute care. Only a select fraction of dealerships earn this prestigious recognition, and we are proud to bring this elite level of excellence to Mercedes-Benz drivers across Ottawa.

Why Choose a Dealer of Excellence?

What this certification means for your next vehicle purchase.

Top-Tier Satisfaction

We rank among the top performers for customer satisfaction nationwide. Your happiness is our true measure of success.

Rigorous Verification

Our team passed an intensive in-dealership process audit, proving our adherence to strict sales best practices.

Premium Experience

From the moment you enter our Ottawa showroom to the day you drive home, expect a seamless and respectful journey.

Frequently Asked Questions

What is the J.D. Power Dealer of Excellence Program?

This program recognizes a highly select group of vehicle dealerships that provide exceptional customer service. It helps car buyers confidently identify dealers who are truly committed to an outstanding sales experience.

How did Star Motors of Ottawa qualify?

First, we ranked among the top performers in customer satisfaction based on manufacturer research. After passing the initial screening, we successfully completed an extensive in-dealership audit focusing on eleven strict customer-first best practices.

What does this mean for my car-buying journey?

It means you can shop with total confidence. Whether you live in Kanata, Nepean, Gatineau, or downtown Ottawa, you can trust our dedicated team to listen to your needs, provide transparent details, and deliver the premium service you expect from Mercedes-Benz.

J.D. Power 2026 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit jdpower.com/CA-DOE.

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